At Maynard, creating a high-quality user experience lies at the very heart of what we do. Across all of our projects, engaging directly with stakeholders and the end-user is a fundamental component of our design process. But what happens when the ‘luxury’ of face-to-face engagement is suddenly no longer a legitimate option?

For many Australians, air travel is an essential part of our life – whether to see family, an interstate commute for work or the holiday of a lifetime. The absence of a viable intercity rail system coupled with the sheer size of Australia, has meant that air travel has become embedded within our national identity; two of the busiest air routes in the world are found in Australia, with each Australian flying 2.9 times per year as compared to 2.4 flights per year for the average American citizen.

The city as we know it, is changing. Amidst the global pandemic of COVID-19 our cities, our neighbourhoods and our people have had to adapt to a new way of being. Physical distancing restrictions have changed the way we communicate, connect, interact, move and function within both our public and private worlds.