Fresh off a week on the ground at Passenger Terminal Expo, Associate in Australia Geoff Ashmore argues that bringing fragmented data siloes into a single, trusted framework won’t just lift satisfaction scores; it will enable a genuinely seamless journey.  Just a decade ago, the word ‘biometrics’ would have struck fear into the average traveller. It … Read More

In a city as vast and as fast paced as London, clarity is a necessity. When Transport for London (TfL) launched its unified marketing brand in 2000, it marked more than a visual refresh. It signalled a new era of integrated, user-focused design across every mode of transport – from the tube to bus to bike.

Terminal capacity is an important growth enabler for airports. With passenger numbers in Australian capital city airports forecast to more than double by 2050[1], Australian airports are facing major capacity constraints. With limited opportunities to expand terminal footprints due to spatial limitations, Australian airports are looking to advanced infrastructure and technology solutions to increase the … Read More