The aviation sector has been hard hit by COVID-19 but it remains a vital service for society’s future mobility. Now, more than ever, there is a need to put passenger experience at the heart of the design process to help drive its recovery – future travellers need to feel safe, comfortable and secure in order to bring back customers to a commercially sustainable level. We are glad to announce that, together with our partners at Weston Williamson, LDA and GHD, we have been appointed to MAG’s professional services framework for Stansted Airport, where we look forward to supporting them for the future.

Image credit: stanstedairport.com