Shanghai Metro

Shanghai Metro is the fifth busiest urban rapid transit system in the world and is currently experiencing an extremely rapid period of growth.

Maynard were engaged to provide recommendations on how to improve the quality of the local transport authority’s existing signage and wayfinding guidelines. The goal was to provide a foundation for a best practice, world class signage and wayfinding system to be rolled out across all of Shanghai Metro’s new station environments.

Maynard conducted an audit of existing signage products and wayfinding across the network. Areas of concern were highlighted and recommendations were made on potential improvements to the system. Detailed concepts for key elements of the wayfinding system were produced, including station layer diagrams, local area maps, and platform and concourse signage.

A comprehensive guidance document was issued, which has since been used to re-write the existing network guidelines. Our input has enabled the implementation of a robust wayfinding system with the flexibility to accommodate the growth of one of the world’s hardest working urban transit systems.